Michelle Wilkinson, MD

Michelle Wilkinson, MD
Gaston Family Docs 2290 Remount Rd Gastonia, NC 28054
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
September 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 07, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
April 28, 2011
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My only drawback with them is they need to be more understanding with life's situations and if an appointment for 9:AM is canceled at 8:AM, when they open, and that was the soonest to get a message to them, please don't show them as a "NO SHOW" and charge an additional payment. That's not showing you care, especially when you're not asked why you canceled.
by Bev
April 13, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to.
by Faith
March 04, 2011
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