James Palma

Wellness.com Featured Provider
James Palma
James Palma, MD Office

(212) 838-2200

57 West 57th St Ste 1107 New York, NY 10019
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I had seen Dr. Palma's reviews and decided to take a chance and see him. I was recommended by a friend, who is also a patient of Dr. Palma. I was pleased by his knowledge and action. I was having discomfort for months and I went to see another gastroenterologist who believed it was nothing. No one has pain for months and it ends up being nothing. Dr. Palma explained to me it could be a possible number of things. I went for the recommended tests and he was able to determine what my issue was. Soon I was put on treatment and I have not had pain since. I would continue to see Dr. Palma in the future.
by Christie xxx.xxx.119.116
September 10, 2015
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have reasonable prices?
Yes
Would you recommend this gastroenterologist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.238.210
February 08, 2014
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.253.1
October 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.169.2
August 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.152.65
April 29, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by rkilberg
January 10, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 10, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this gastroenterologist answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
December 30, 2011
Was this gastroenterologist friendly?
Yes
by Anonymous
September 28, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Lisa S.
August 29, 2011
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Primary Specialty

Gastroenterologist

Practice James Palma, MD
Gender Male
Education Columbia University College of Physicians & Surgeons
Training St. Luke's-Roosevelt Hospital Center, St. Luke's-Roosevelt Hospital Center
Certification American Board of Internal Medicine