Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!