Jurgen Upplegger, MD

Jurgen Upplegger, MD
4233 Montgomery Blvd NE Ste 140W Albuquerque, NM 87109
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Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
September 24, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this pediatrician to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 24, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 09, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous
September 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 24, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
August 11, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by muzicka
July 20, 2011
Wonderful physician! Always takes time to answer my questions. Reluctant to prescribe medications. Often suggests natural remedies. Office staff is excellent! Very accommodating and easy to get an appointment to see the doctor. He has been our pediatrician for over 11 years.
by T. Fisher
June 25, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 22, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was the waiting area spacious?
Yes
by Anonymous
May 30, 2011
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