Richard Lon, MD

Richard Lon, MD
Hilltop Pediatrics 33 Overlook Rd Ste 304, Medical Arts Ctr Summit, NJ 07901
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.162.116
June 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.193.249
May 03, 2012
Dr Lon goes above what the typical Dr does. I have been bringing my children to him for 16 yrs. He continues to surprise me with his compassion and caring for my family. I feel like he is part of our family. He has come in to his office for us at odd hours because my children got something stuck in their nose, or a bad cut but I didn't know if it needed stitches. I can go on and on about him I guarantee you will not be disappointed . He's awesome!! They broke the mold after he was created.
by Sarah
February 21, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this pediatrician friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have helpful information available online?
Yes
by Anonymous
February 20, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
by Anonymous
February 08, 2012
The staff is very nice. Dr. Lon is not overly friendly but he is not a grump either. He has provided my children with good care. The waiting room didn't have much as far as entertainment for kids went. No TV's or toys, just a few outdated magazines but it doesnt matter because you never wait.. The pharmacy is down stairs which is very convienent.
by momo4
February 06, 2012
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 25, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 09, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I trust them over any other doctor I've ever been to. I'm never unsure of their motives, and I've never doubted that they've always had my child's best interest at heart.
by rangoli
December 07, 2011
Did you experience unnecessary pain during your visit?
No
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office too cold?
Not at all, it was the perfect temperature
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 20, 2011
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