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Barbara Bumberry

Wellness.com Featured Provider
Barbara Bumberry
Mercy Clinic Family Medicine - HealthTracks
(21 Reviews)
Office

(417) 820-5015

 Fax (417) 820-5026 4331 S. Fremont Avenue Springfield, MO 65804

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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too loud?
No, it wasn't too loud
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 29, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. Their staff is very friendly and professional.
by Ann
January 10, 2012
They seemed like they were extremely irritated and that they couldn't talk to me on the phone. They didn't seem to want to help answer any questions even though the Dr notes say, "Call me with any questions". They were arrogant, The nurse was extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. Even saying to me that I am not a supervisor, then the Dr signs a note saying I am (correctly) a supervisor. please make up your mind! I told the Nurse to have the Dr call me back but that never happened.
by Gregory Cottingham
December 22, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
December 11, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this family doctor to others?
Yes
by Anonymous
September 29, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 29, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you by name?
Sometimes, but not always
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 19, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 15, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
June 08, 2011
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Map and Directions
4331 S. Fremont Avenue, Springfield, MO 65804
Website https://www.mercy.net/doctor/barbara-a-bumberry-md?utm_source=extended&utm_medium=organic_search&utm_campaign=yext&utm_term=Central&utm_content=website&y_source=1_MTI5OTkwODQtNTEwLWxvY2F0aW9uLndlYnNpdGU=
Primary Specialty

Family Doctor

Practice Mercy Clinic Family Medicine - HealthTracks
Gender Female
Certification American Board of Family Medicine
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed