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Charles R Brown DDS

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Charles R Brown DDS
Charles R Brown DDS
(55 Reviews)
> Get Phone Number & Directions
19365 7th Avenue Northeast Poulsbo, WA 98370
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Consumer Feedback

(55 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this dentist offer you anesthetic when appropriate?
No, I told them I wasn't comfortable, but they didn't respond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
January 04, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
December 14, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 14, 2011
We always had a long wait when we arrived to our appointment on time. We ended up dissatisfied and moved to another dentist. But it gets worse... Over a year later, they billed our insurance hundreds of dollars for a nonexistent claim. We called them up in a hurry, and they had ACCIDENTALLY billed us instead of the real patient! Why did they still have our records at all? They assured us they would take care of it, but our insurance never got a reversal of those charges, and now they can't find them. Unbelievable!
by what a blockhead
December 13, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 30, 2011
They are always prepared for my appointment and remember everything about me. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients.
by Dana
November 14, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
November 14, 2011
They are always prepared for my appointment and remember everything about me. I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all. The toothpaste they used during my cleaning tasted fantastic. It was one of the best I've ever tasted. They always make sure to return my phone call as soon as possible. They've never left me waiting. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Denise
November 03, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
October 11, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 11, 2011
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Map and Directions
19365 7th Avenue Northeast, Poulsbo, WA 98370