Cross Roads Dental

Cross Roads Dental
Cross Roads Dental 9940 US Highway 380 Crossroads, TX 76227
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I was able to schedule my 3 boys to be seen, one right after the other, easily. the staff was very nice and helpful, the dental hygienist was very kind to my boys, adjusting procedure to keep them from panicking while their teeth were being cleaned.
Dr. Smith is absolutely wonderful. He made sure to explain everything to my boys so that they can understand what they need to do to have healthy gums and teeth.
Dr Smith and his staff are awesome! I've been seeing him for years and so have my children. He has a wonderful way of setting a patient's mind at ease, even with a long procedure. I've had many BAD dentists in the past and was hesitant to try a new one. Dr. Smith always makes me comfortable and ready for my next cleaning. Thanks for my beautiful smile!
Dr Smith is the BEST! My husband & I have been going to Dr Smith for 10 years & we can both agree on that! We are always treated with courtesy & respect in a friendly, family oriented atmosphere.

What I like about Dr Smith is that he always has your best interest at heart. If my appointment is at 10 am, I know my appointment is at 10 am! The longest I've EVER had to wait is 5 minutes. Usually, I barely get the chance to flip the 1st page of a magazine. Once in the chair, he evaluates the issue or problem, thoroughly explains what needs to happen, and then answers any question I may have. My last visit was for a filling that was causing a cosmetic issue to me. I was told it wasn't urgent to have it replaced, but should be taken care of within the next 3-6 months. I liked that!!

Dr Smith's tech's are also the best! Their cleanings are awesome! They get in there and CLEAN! It's like a challenge to them to get every single tooth tarter & plague free, and they will not stop until everything is smooth & perfect. Love them!

A visit to Dr Smith & his team is an exceptional experience in the dental chair. I recommend him to anyone looking for quality dental care.
I have had several dentists over the years, however, Dr. Smith and his staff are the most down to earth, friendly, and genuinely honest people I have ever been to. He and his staff make your visits enjoyable. Before I starting coming to Dr. Smith's office, I hated going to the dentist. He and his staff are so honest and easy to to talk to. I never worry about how I am going to be treated while I am there. I am always seen within minutes of my arrival. And when I had some problems on the weekend while I was out of town, Dr. Smith returned my callls immediately and made sure that I got what was needed. And then called me to see how I was doing and to schedule an appointment when I returned back home.

I have always been able to get appointments when I need them and there has never been a problem with rescheduling if it was needed.

I appreciate everyone in Dr. Smith's office for making it a friendly and warm environment.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this dentist friendly?
Yes
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
I've had great experiences with Dr Smith and his staff.
They are always friendly and helpful.
My previous dentist said I needed expensive work EVERY time I saw him.
This hasn't happened with Dr Smith. If I need it, he tells me,
but I've never felt I was being driven to have work done.
He practices with compassion and integrity.
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Dr Joe is the best dentist I have ever know. I cannot speak highly enough about him and his family. His dad took care of my oldest sons braces. It was a somewhat complicated issue because David was missing a front tooth from a accident but, it you look at him you would never know. His teeth are perfect. From the first day I went in for a cleaning I was their patient if you know what I mean. Without a thought I immediately moved my kids from their dentist to Cross Roads. What a great decision I made. When you go to this dentist it's like your not even going to a dentist :). And I mean that in a good way. Dr Joe. is probably the sweetest and most knowlegable dentist there is. Every cleaning/treatment was just right and so easy. Anyway I can't say enough. Just go there and you will see. Thanks Dr. Joe for being my dentist.
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