Smith Robin S DDS

Smith Robin S DDS
Smith Robin S DDS 1312 Hanover Street Chattanooga, TN 37405
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Consumer Feedback

(52 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by HarveyJay xxx.xxx.8.181
January 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.116.131
January 16, 2012
Great Dentist! Wonderful staff.
by TSB xxx.xxx.242.10
January 12, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 16, 2011
This is best dentist! No reason to fear that "dental appt" with this office! Dr & staff are very personable and treat you with care and respect. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I will absolutely return as I have been seeing this dentist for about 20 years now with the exception of a few years I moved out of town. I had an amazing experience, and they were by far the best I've ever seen. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current.
by Kandy
November 29, 2011
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 22, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money.
by Stacia
November 09, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 09, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I was completely satisfied with my visit and feel that it was time and money well spent. I am lucky to have found such a great dentist. When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job.
by HJW
October 24, 2011
They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They were so nice and gave me a huge selection of toothbrushes and toothpastes to choose from after my appointment. They really make an extra effort to make their patients feel special. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed.
by family of three
October 06, 2011
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