Grace Family Dentistry

Grace Family Dentistry
Grace Family Dentistry 143 Airport Road Concord, NH 03301
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Consumer Feedback

(114 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I brought my 4 year old for a cleaning today. As we were walking in there was a little girl in the reception area that was balling her eyes out with cotton in her mouth..needless to say my son observed this and started to get a little scared. He had been there twice before for a chipped tooth and injury to his lip, both of these visits were painless! HOWEVER my son started to cry today as we entered the room the nurse came in " Looks like someone's not going to be brave today!" He started to calm down when the dentist came in and said, and I am quoting on both..." I have no problem treading lightly, however I also have no problem physically restraining him to get his a..s...s in that chair" I immediately walked out and will never return. Take your children elsewhere! This experience was horrible and completely unprofessional. This practice should take a serious look at how their staff is treating and talking to patients, disgusted!
by Vanessa, Jennifer xxx.xxx.179.194
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.163.131
April 19, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find The dentist told me that he didn't need an audience, when my son wanted me to go in the room with him. Of course I couldn't leave his little brother in the waiting room alone he was too young. so i brought my youngest in while my oldest was getting dental work done and got the comment i wrote above. I walked out of there very upset and vowed I wouldn't come back and I didn't... my children have a new dentist and they are much better with there patients than Grace Family. Don't go there!!
by unsatisfied patient xxx.xxx.154.210
April 03, 2012
My kids have been with Grace Family Dentistry for over 25 years. I have always been very satisfied with the care they take with their clients. Great place for little kids having their first dental checkup. Their staff is very friendly and welcoming either in person or over the phone.
by Pat xxx.xxx.150.218
April 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.64.109
March 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.54.63
March 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.102
March 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.6.150
March 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Donna Bisson xxx.xxx.1.9
February 14, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.47.241
February 09, 2012
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