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Tracy Waters, DDS

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Tracy Waters, DDS
Carolina Smiles Dental Clinic
(18 Reviews)
> Get Phone Number & Directions
4210 N Roxboro Street Suite 100 Durham, NC 27704
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did this dentist allow you to regularly rinse your mouth during your procedure?
No, it was almost unbearable
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
by Anonymous
September 20, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were able and willing to answer every question I had. I definitely felt informed. They gave me sufficient information to make a decision about my treatment plan. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need.
by lwebb
September 11, 2011
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous
August 23, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
July 29, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. The office was very easy to locate. I didn't have any trouble finding it at all. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by anonimus
June 08, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem irritated to be working with you?
No, they were polite
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 01, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 26, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. The toothpaste they used during my cleaning tasted great. It made the experience that much better. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by p.a.c.
March 29, 2011
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Map and Directions
4210 N Roxboro Street Suite 100, Durham, NC 27704