James Van Haren, MD

James Van Haren, MD
Mazur Mazur Penning & Pommer 833 Kenmoor Ave SE Grand Rapids, MI 49546
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Consumer Feedback

(42 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you going to visit this provider again?
Sure
by Anonymous
September 20, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
by Anonymous
August 24, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this psychiatrist give you undivided attention?
Not really, they seemed somewhat distracted
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 23, 2011
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Yes
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this psychiatrist's office?
They were average
by Anonymous
August 11, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this psychiatrist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 01, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider have reasonable prices?
They were decent, but not very affordable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Would you recommend this psychiatrist to others?
I Already Have
by Anonymous
June 30, 2011
Was this psychiatrist's staff friendly?
They did what I asked, but not a bit more
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 28, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 26, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this psychiatrist give you undivided attention?
Yes, I always had their full attention
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
March 23, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were you able to relax during your appointment?
No, I was on edge
Did this psychiatrist ever condone negative behavior?
Somewhat, it definitely wasn't discouraged
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
March 15, 2011
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