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Elizabeth Bettencourt

Wellness.com Featured Provider
Elizabeth Bettencourt
TMCCC OBGYN - Melrose, Rowe Street
(22 Reviews)
Office

(781) 665-6606

 Fax (781) 665-1277 50 Rowe Street Suite 400 Melrose, MA 02176

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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
February 13, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 26, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did you feel safe in this provider's care?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
January 06, 2012
I got an appointment quickly. I've never had to wait too long. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They treated me with utmost respect and were very kind. They gave me sufficient information to make a decision about my treatment plan.
by VickiC
December 12, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Just as a side note, this business is really conveniently located and is close to everything.
by Ivelissa I. Escalera
November 22, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was given a polite greeting when I walked in. It was nice to be acknowledged. When comparing them to others I have visited for the same condition, they are among the best I have seen. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not.
by julia
November 04, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 22, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
July 05, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 16, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
May 11, 2011
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Map and Directions
50 Rowe Street Suite 400, Melrose, MA 02176
Website https://www.tuftsmedicine.org/?utm_source=Yext&utm_medium=Listings Management
Primary Specialty

OBGYN

Practice TMCCC OBGYN - Melrose, Rowe Street
Gender Female
Education Uniformed Services University
Certification Obstetrics & Gynecology