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Emerald Terrace Dental

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Emerald Terrace Dental
Emerald Terrace Dental
(17 Reviews)
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2 Emerald Terrace # A Swansea, IL 62226
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.39.69
September 12, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 03, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 29, 2011
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider rush your appointment?
No
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 07, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 06, 2011
While other dentist in the area marginalize their low-income patients, Dr. Kim and his staff show genuine concern for each and everyone of their patients and work to give the best care, no matter who is in their chair. Dr. Kim has a light & jovial character and his staff is courteous and gentle during cleanings. They are equipped with the top-of-the-line equipment and technology. My daughter's favorite part of each visit is when the dental hygienist turns on the t.v. and allows my daughter to watch PBS during her cleaning & exam. Such care is not seen anywhere else in the Metro East!
by Earth Mama
March 23, 2011
Was the waiting area spacious?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 28, 2011
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Map and Directions
2 Emerald Terrace # A, Swansea, IL 62226