Lily Cache Dental

Lily Cache Dental
Lily Cache Dental 761 East Boughton Road Bolingbrook, IL 60440
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Consumer Feedback

(51 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their office was nice and quiet. Dr. Azalea and the staff at Lily Cache Dental were very professional, and I’m happy with the work they accomplished.
by Jim123
December 05, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by GAry
October 14, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
August 31, 2011
The staff and Dr.Azalea were so kind. Dr.Azalea was so comforting and upbeat, but also very serious when it came to the work. The place is so very beautiful! They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I got an appointment quickly. I've never had to wait too long. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. I will definetly recommened this dental office to EVERYONE I know!
by Justin
June 01, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Would you recommend this dentist to others?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 27, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 21, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Chis
April 06, 2011
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They gave me sufficient information to make a decision about my treatment plan. Very friendly staff & dentist.
by Rich
March 04, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider answer all of your questions?
Yes
by Anonymous
March 02, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider have reasonable prices?
No, it was expensive.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you recommend this provider to others?
No
by Anonymous
February 26, 2011
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