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Brandi Roper, Office Manager

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Brandi Roper, Office Manager
Northpoint Dental Group
(22 Reviews)
> Get Phone Number & Directions
3710 Old Milton Parkway 101 Alpharetta, GA 30005
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
September 21, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
September 20, 2011
Did they follow up with you after your appointment?
Yes.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
September 16, 2011
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was this provider's staff friendly?
Not Really
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Would you recommend this dentist to others?
Absolutely Not
by Anonymous
August 29, 2011
When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. I was hoping to get some sample toothbrushes or toothpaste after my appointment, but I didn't get anything. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Tiffany
August 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider promptly return your phone calls?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Not really, they gave me a little information beforehand but not very much
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 30, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 09, 2011
Was the waiting area spacious?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
May 18, 2011
Terrible dental practice. They are on the scam for up selling you dental care here. They wanted me to pay almost $800 in additional dental cost outside of my insurance coverage. They are not interested in your teeth, just your wallet. Be careful..do your homework before going to this dentist. Choose another one that you know is reputable!!
by concernedcustomer
May 10, 2011
They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by chris
April 19, 2011
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Map and Directions
3710 Old Milton Parkway 101, Alpharetta, GA 30005