O'Donnell Dental Institute

O'Donnell Dental Institute
O'Donnell Dental Institute 870 Mack Bayou Road Santa Rosa Beach, FL 32459
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Minnie xxx.xxx.78.203
February 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Chad Hogenson xxx.xxx.120.230
February 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Robin N. xxx.xxx.36.153
February 19, 2012
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
January 07, 2012
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. The office was easy enough to find. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Billee
December 09, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Yes! It was absolutely excruciating
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Was this dentist friendly?
Not at all
by Anonymous
December 09, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
December 07, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 04, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 08, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer flexible appointment times?
Yes
by Anonymous
May 10, 2011
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