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Marilyn Marcus, DO

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Miami, FL

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Marilyn Marcus, DO
Friedman & Marcus
(41 Reviews)
> Get Phone Number & Directions
18430 S Dixie Hwy Miami, FL 33157
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been a patient of Dr. Marcus for many years, and she is the very best doctor I have ever been to. She is compassionate, but more than that, she is totally competent and thoughtful. ALL my family go to her, and we are praying she never retires!

Her staff are one of the kindest, most caring staff I've ever dealt with. It doesn't matter how many times I call with a question or concern, they are always happy to help me.
by Carmen Repsold
July 15, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 07, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider offer any coupons, discounts or promotions?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have helpful information available online?
Yes
by Anonymous
June 18, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 11, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 06, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
March 14, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 09, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
March 08, 2011
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Map and Directions
18430 S Dixie Hwy, Miami, FL 33157