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Ronald Burns, DO

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Ronald Burns, DO
University Family Medicine Ctr
(18 Reviews)
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10055 University Blvd Orlando, FL 32817
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider rush your appointment?
No
by Anonymous
July 01, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
by Anonymous
June 22, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was very comfortable the entire time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by SallyM
June 20, 2011
Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I am going to refer everyone I know here. I absolutely love this place.
by LoveThisOffice!
June 15, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I have been a patient here for years and they provide great care. Your family is safe here- they do a great job!
by Long time patient
June 09, 2011

‎They had been caring for my family for more than 5 years. Before they collected the co-pay right after the appointment, but recently they started to bill us. I will always slettle my account promptly upon my next follow-appointment. My wife just called to have another follow up appointment done. Just to be told that they will no longer be my primary care Dr's because I did not payed my last visits co-pay. I guess after draining blue cross and blue shield for 5 years out of 10s of thousands of dollars, they are in serious need of $60.00. With this group money is king! and patient is number 2. For $60.00 they put my families health second, is not like they did not get paid anything the insurance was paying them thousands of dollars for my care. As of now I had been without my high blood pressure meds for 1 week waiting for my first appointment with a new family doctor. Is sad how quick they forget the Hippocratic Oath.

Be carefull if you think that you have a enough patients, reform is just arround the corner.
by tonyjr
September 01, 2010
Lied to me........
by DSLS
August 12, 2010
I advised my PCP my massage therapist said calf was torn. The NP told me it was a varicose vein & that "if it was a torn muscle, you wouldn't be walking". I stated that I had read somewhere that exercise helps varicose veins heal & the NP stated that it makes them worse. The NP ordered an ultrasound. I asked if I could exercise & the NP said YES. When I called about the results, they told me to wait longer. Just short of 2 weeks later & still no results, I finally followed up after my call. Result = no varicose vein. When I asked what it was, they said they would have to call me back. I advised them to call on Tuesday. Tues = no call. I called Wed morn & asked for the office mgr. They took a message & said the OM would call back. Around lunchtime I followed up. They put someone on the phone, but not the OM. I stated that I never got my promised call on Tues. I inquired on why I can’t find out what is wrong w/ my leg & they replied that I would have to see a “doctor” for that. Am I missing something??? They offered me a referral & I stated I wanted to find my doctor of choice & I would call back Thurs. I called first thing Thurs to talk to the referral specialist & they told me she comes in at 9. I called at 9:17am she wasn't in, so they took the doctor info and advised me that they have to give the info to the ins-co & the ins-co would contact the specialist & wait ~2hrs. I called the specialist 4 times & they still don't have my referral. I call the PCP again & they advised me that the referral specialist is out. I inform them that I do not want to lose the Monday slot w/ the other doctor & to please have someone else call in the referral. They say no & in the end, hung up on me. Would you be frustrated if you were getting this runaround? Here I am at 3pm on Thurs & I still don't have my referral & I was made another promise for tomo. Would you trust them to keep their word? What happens if I get reinjured during this time the NP said I could keep exercising?
by WasLiedTo
May 29, 2008
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Map and Directions
10055 University Blvd, Orlando, FL 32817