Robert Carlson, MD

Robert Carlson, MD
Nutmeg Health Care Assoc 47 East Main Street Stafford Springs, CT 06076
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Consumer Feedback

(81 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was the waiting area spacious?
Yes
by Anonymous
November 11, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They have really great customer service here. They always put their customers first, regardless of the situation. I was left in the appointment room by myself, but they eventually returned. They had a few different appointment times available but none were perfect for my schedule. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Micky
October 27, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 24, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. It is obvious that their office is cleaned regularly. It was fantastic.
by a happy customer
October 14, 2011
Does this family doctor use current and safe equipment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 07, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes, I was completely at ease
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 06, 2011
Would you recommend this family doctor to others?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 04, 2011
Would you refer this provider to a family or friend?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 20, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 01, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel safe in this provider's care?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No
by Anonymous
August 22, 2011
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