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Douglas Swanson, MD

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Douglas Swanson, MD
(23 Reviews)
> Get Phone Number & Directions
265 Parkside Dr Ste 100 Colorado Springs, CO 80910
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Doug xxx.xxx.8.23
November 10, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.193.252
November 06, 2012
Dr. Swanson always makes me feel like he knows me personally. I am so glad we found his practice back in 1988 and that my insurance still allows me to see him!
by Bill T. xxx.xxx.244.179
March 25, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider have reasonable prices?
Absolutely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
February 20, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Frank Godwin
February 16, 2012
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this family doctor answer all of your questions?
Yes
by Anonymous
January 18, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this family doctor use current and safe equipment?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 27, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Yes
by Anonymous
August 05, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you recommend this family doctor to others?
I Already Have
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 02, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by L. Emmons
May 05, 2011
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Map and Directions
265 Parkside Dr Ste 100, Colorado Springs, CO 80910