Scott Serden, MD

Scott Serden, MD
Heldfond Medical Group 8631 W 3rd St Ste 510 Los Angeles, CA 90048
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
April 06, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
March 24, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Allyson
March 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
by Anonymous
March 15, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
March 08, 2011
Was this provider's office too cold?
No, it was fine
Did this provider have reasonable prices?
No, it was expensive.
Did this provider rush your appointment?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
March 04, 2011
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