Marek Lorenc, MD

Marek Lorenc, MD
3562 Round Barn Circle, Suite 320 Santa Rosa, CA 95403
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
February 06, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Yes
by Anonymous
January 27, 2012
Dr. Lorenc is the best in the field. He is up to date on all the latest technology. His staff is pleasant and knowledgeable. I have been going there now for 7 years - after having tried 2 other dermatologists. They are an expert in the field. I would never feel unsafe or apprehensive in their care. I had a great experience. Their prices were very fair.
by Marchelle
January 21, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by theresa beldon
December 09, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 29, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
September 29, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 25, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dermatologist friendly?
Yes
Does this provider give unbiased advice?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
September 08, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 07, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
August 02, 2011
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