Roland Reinhart, MD

Roland Reinhart, MD
Roland Reinhart, M.D., APC 39700 Bob Hope Dr Ste 202 Rancho Mirage, CA 92270
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 07, 2012
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Jennifer Stonick
October 24, 2011
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 23, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
August 13, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
April 15, 2011
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