Carl Ferguson, DO

Carl Ferguson, DO
Mc Kellips Family Medical Ctr 3049 E McKellips Rd Mesa, AZ 85213
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I really like the couch they have in their waiting room. It is high quality and comfortable. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The office was very easy to locate. I didn't have any trouble finding it at all. Dr. Ferguson is the best!!! Thank you for being there for your patients.
by Deanna
August 07, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 18, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
July 11, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 21, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The doctor was very friendly, and made me feel welcome. I really appreciated their outgoing attitude. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by SK Hansen
May 11, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider late to your appointments?
No, they were on time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 10, 2011
Dr. Ferguson has been my PCP for over 2 and a half years now and has never once let me down. He always goes above and beyond to make sure I'm feeling my best.

I would recommend him to anyone in need of great services and overall experience.
by Patrick G
April 25, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by April
April 21, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
March 30, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 28, 2011
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