Directory > Providers > Eye Care > Optometrist > NH > Rochester > Richard A Kay, OD > Reviews

Richard A Kay, OD

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Richard A Kay, OD
(33 Reviews)
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2 UNION ST ROCHESTER, NH 03867
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
January 07, 2012
My family has been going to Dr. Kay for about six years now. Dr. Kay is very approachable and easy-going. The staff is very nice. They have a great selection of glasses and they even have a little play area for young children. There's an old radio that's always playing music. The atmosphere is very chill. I highly recommend Dr. Kay
by Anonymous
December 19, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 14, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
September 06, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 09, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
July 13, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
June 28, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
May 09, 2011
I'll definitely be going back. They've taken every concern of mine very seriously. Their prices were fair.
by Anonymous
April 27, 2011
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Map and Directions
2 UNION ST, ROCHESTER, NH 03867