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Malcolm R Greene, OD

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Malcolm R Greene, OD
(70 Reviews)
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31 SPRING ST WATERTOWN, MA 02472
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Consumer Feedback

(70 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They didn't pressure me to buy anything I didn't need, which I really appreciated. I never have to worry about them overbooking appointments since they appear to believe in quality over quantity. I was confident that they were using the latest treatment methods. Their office was also quiet and efficient.
by Anonymous
January 04, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
January 04, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 22, 2011
Are you going to visit this provider again?
Without a doubt!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 20, 2011
Would you recommend this optometrist to others?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
December 15, 2011
Their prices were very fair. The level of care you get for the price is outstanding. They help me with anything I need. The office was very easy to locate. I didn't have any trouble finding it at all. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Anonymous
December 09, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 07, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Anonymous
December 03, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 23, 2011
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Map and Directions
31 SPRING ST, WATERTOWN, MA 02472