Neal E Armstrong, DPM

Neal E Armstrong, DPM
Armstrong Podiatry 47 Ashby State Road Lower Level FITCHBURG, MA 01420
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this podiatrist use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.253.243
May 07, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.156.142
April 30, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.182.162
April 29, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by lisa xxx.xxx.82.66
March 26, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.92.210
December 31, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.46.248
November 14, 2012
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.46.22
October 16, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.189.225
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.46.22
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.89.100
August 21, 2012
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