Thomas R Maselli, OD

Thomas R Maselli, OD
151 ASHLAND ST NORTH ADAMS, MA 01247
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel safe in this provider's care?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 09, 2012
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
February 01, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 23, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 24, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important. They had a few different appointment times available but none were perfect for my schedule. Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. Dr. Maselli took the time needed to make sure my prescription was perfect for both reading and distance. Other doctors have not done this and so my glasses are not adequate. After my first eye exam with Dr. Maselli, my new glasses allowed me to see perfectly for reading and distance.
by Anonymous
August 15, 2011
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 24, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 09, 2011
I will definitely recommend them to people I know. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. This provider has helpful information available online, which is really convenient. They have a good website and online presence. It was easy to get the appointment time that worked for my schedule.
by Anonymous
March 19, 2011
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