Kevin M Hanks, DO

Kevin M Hanks, DO
1582 Elk Creek Dr IDAHO FALLS, ID 83404
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too cold?
No, it was fine
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 18, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 15, 2011
Did they follow up with you after your appointment?
Yes.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 09, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Does this provider give unbiased advice?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous
May 05, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting.
by laura
April 25, 2011
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They had a couple of interesting magazines, but their selection wasn't very impressive. But when I was seen they took time with me, and were very willing to answer any questions and resolve concerns. He didn't push me into surgery, which was very appreciated.
by IdahoMom
April 22, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 07, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
April 01, 2011
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