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Daniel Hoag, DO

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Queen Creek, AZ

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Queen Creek, AZ

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Queen Creek, AZ

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Queen Creek, AZ
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Daniel Hoag, DO
Dignity Health Medical Group Family Medicine - Queen Creek
(26 Reviews)
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20715 E Ocotillo Rd Suite 102 Queen Creek, AZ 85142
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
March 01, 2012
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 29, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 11, 2012
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was the waiting area spacious?
No, but I can always find a seat
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 20, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
December 19, 2011
Did they follow up with you after your appointment?
Yes.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
November 16, 2011
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 09, 2011
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Would you recommend this family doctor to others?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 30, 2011
They gave about the same level of care as others I have been to for the same problem. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The office staff are rude and arrogant.
by Disappointed in ofc staff
July 26, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 25, 2011
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Map and Directions
20715 E Ocotillo Rd Suite 102, Queen Creek, AZ 85142