Alberto J Romero, MD

Alberto J Romero, MD
4343 FAIRMONT PKWY PASADENA, TX 77504
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 25, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 03, 2011
I felt very safe in their care. I definitely trust them. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Mary
September 20, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this family doctor use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 14, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
No, but I can always find a seat
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 13, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 12, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
August 30, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Yes
by Anonymous
August 17, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this family doctor's staff friendly?
Friendly Enough
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 10, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
August 08, 2011
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