Lillian Howard

Wellness.com Featured Provider
Lillian Howard
Memorial Hermann Medical Group Cypress Office

(281) 890-6446

Fax (281) 890-6456 13114 Farm to Market 1960 Road West #120 Houston, TX 77065
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
February 06, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
December 13, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 02, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was confident that they were using the latest treatment methods.
by Mary Kay Hemenway
September 09, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you going to visit this provider again?
Sure
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 15, 2011
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 22, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
July 07, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Stan Brown
March 31, 2011
The office is peaceful and clean. The doctor and staff are attentive and thorough. The phones are answered promptly and appointment times are available in a reasonable time frame.
by thoff1967
March 25, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 08, 2011
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Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed