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Matthew D. Bauer

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Matthew D. Bauer
(15 Reviews)
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3827 Emerald Ave. La Verne, CA 91750
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Consumer Feedback

(15 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.108.192
April 25, 2012
Were the restrooms clean at this acupuncture clinic?
Yes, I could tell they were cleaned regularly
Does this acupuncturist leave you on hold for a long time when you call?
No.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 13, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They put in the extra effort to make me feel valued and important. This was the most welcoming acupuncturist I've ever visited. The other Doctors said I needed major surgery, but Matthew Bauer kept me walking for at 15 years without surgery. I have many friends who I have sent to MR. Bauer and they always come back and tell me how pleased they are and how wonderful he is. I can't say enough about Mr. Bauer, he's the greatest and so is his staff.
by Anonymous
November 30, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. This place has some of the best customer service I've seen. They make it a priority to always put the customer first. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
March 23, 2011
Was this acupuncturist friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience relief from your symptoms after treatment?
A little bit, I wish I had experienced more relief though
Was the waiting area spacious?
Yes
by Anonymous
March 08, 2011
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Map and Directions
3827 Emerald Ave., La Verne, CA 91750