Z Salon and Spa

Z Salon and Spa
Z Salon and Spa 9407 Shelbyville Rd. Louisville, KY 40222
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I wasn't worried about their equipment. It was safe and well taken care of. They have a wide range of services available here. They have a lot of treatments to choose from; you can always find what you need here. My beauty treatment felt great. They were very careful to make sure I was always comfortable. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Anonymous
April 25, 2011
My first time here and I will go back. Best facial ever. Beautiful place. Lots of attention to making it very special. I've paid a lot more for a lot less other places. I recommend Z highly. Thanks for such a wonderful visit. Debra
by Debra
April 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 21, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider listen to your input and concerns?
Yes
Were the waiting room chairs comfortable at this day spa?
Yes
by Anonymous
April 18, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
April 09, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. My beauty treatment felt great. They were very careful to make sure I was always comfortable. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by vickie
April 04, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
March 28, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider friendly?
Yes
Are you able to make appointments with this day spa over the phone?
Yes, I'm always able to call and schedule an appointment
by Anonymous
March 24, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the waiting area spacious?
Yes, extremely spacious
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 15, 2011
They never left me for an extended period of time and I never felt ignored. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by DELCIA
March 02, 2011
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