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Shelley Thiel, MD

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ENT

Kadlec Clinic - Ear, Nose and Throat (ENT)

Richland, WA

Kadlec Clinic - Ear, Nose and Throat (ENT)

Richland, WA

Kadlec Clinic - Ear, Nose and Throat (ENT)

Richland, WA

Kadlec Clinic - Ear, Nose and Throat (ENT)

Richland, WA
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Shelley Thiel, MD
Tri-City Ear Nose & Throat
(21 Reviews)
> Get Phone Number & Directions
911 S Washington St Kennewick, WA 99336
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
January 18, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
by Anonymous
October 13, 2011
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 05, 2011
They go out of their way to make everyone feel equally respected and cared for. I love that they are always more than happy to answer my questions, and actually welcome questions. They have great customer service here, and the staff were all excellent when interacting with my young child (the patient) who was three years old at the time.
by Nicole
August 24, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
May 18, 2011
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 02, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 10, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 15, 2011
I loved her! Awesome doctor! I had a fairly invasive surgery done and I was 15 and she went out of her way to make sure my parents and I were extremely comfortable and well-informed about the surgery, it's risks, what to expect after and the healing process. My general practitioner then said, after the procedure was done, that this was one of best jobs he'd seen. I'd recommend her to anyone.
by Sydney
March 10, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Did this provider have reasonable prices?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
March 03, 2011
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Map and Directions
911 S Washington St, Kennewick, WA 99336