Hope Gruber, MD

Hope Gruber, MD
510 North Elam Ave Ste 303 Greensboro, NC 27403
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Consumer Feedback

(53 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
May 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider friendly?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 14, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
April 05, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider use current and safe equipment?
Yes
by Anonymous
March 30, 2011
I've already told my friends and family about the fantastic experience I had there. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Cary Root
March 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 21, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 16, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 09, 2011
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
March 09, 2011
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