Directory > Providers > Doctor > Family Doctor > WV > Charleston > Malcolm Chaney, MD > Reviews

Malcolm Chaney, MD

Nearby

Family Doctors

Dr. Reginald J. McClung, MD

Charleston, WV

Ashton Medical Associates Inc

Charleston, WV

Charleston Family Practice Grp

Charleston, WV

Healthscope Of Cross Lanes

Charleston, WV
Get Featured on Wellness.com > Learn More
Malcolm Chaney, MD
Charleston Family Practice Grp
(25 Reviews)
> Get Phone Number & Directions
1201 Washington St E Charleston, WV 25301
Add a Review

Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.91.154
April 26, 2012
The staff is efficient and courteous, but not particularly welcoming. Office staff is always attending files and paperwork, and get to you at the front desk after rather long minutes of waiting. Dr. Chaney is efficient and knowledgeable, never rushes thru an exam and generally willing to listen and discuss health matters. At times he's been quite dismissive of some of my issues, because I'm overweight. I get frustrated that some persistent health issues are not addressed objectively and effectively.
by Client_for_over_10_yrs xxx.xxx.88.198
March 26, 2012
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
February 16, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I have moved out of state but am still keeping Dr. Chaney as my doctor.
by Jones and Smith
January 24, 2012
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 18, 2012
Does this provider offer flexible appointment times?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 12, 2012
Dr. Chaney was covering for Dr. Johnston. Dr. Chaney was thorough and concluded that the dx was pneumonia. He was correct per the xray.
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I was left in the appointment room by myself, but they eventually returned. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by chach
January 04, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Bss
January 03, 2012
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 20, 2011
These folks are polite, professional and took the time to talk with me. The follow up phone calls have been within the time limits they told me to expect. Additional appointments have been set and I have been advised of them early enough to effect a change if necessary. So far, so good. Glad I choose them.
by sochaspat
November 10, 2011
Add a Review
Map and Directions
1201 Washington St E, Charleston, WV 25301