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Karen Kennette, MD

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Pediatricians

Pond View Pediatrics

Castleton On Hudson, NY

Pond View Pediatrics

Castleton on Hudson, NY

Pond View Pediatrics

Castleton On Hudson, NY

Pond View Pediatrics

Castleton On Hudson, NY
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Karen Kennette, MD
Pond View Pediatrics
(20 Reviews)
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2500 Pond View, Suite LL-01 Castleton on Hudson, NY 12033
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Doctor Kennette is our primary but we have pretty much seen the entire practice at one time or another. Everyone at Pondview is great. Dr. Kennette takes the time to understand what we're asking her during our appointment before she gives us an answer. She is very thorough and always gives us all the time we need - we never feel like we have to rush or try to catch her "flying" out of our room. She is wonderful.

They are extremely reliable and usually can find a time to fit us in for a same day appointment. From the moment the kids walk in the waiting room - they feel comfortable and at ease. If you're looking for a Pediatrician - then seriously consider Pond View Pediatrics.
by Yamin Family
December 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
November 02, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 01, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
No, it was fine
by Anonymous
July 18, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this pediatrician allow you to be with your child at all times?
Yes, they allowed me to accompany my child
by Anonymous
June 29, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 19, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does the pediatrician get upset when you seek a second opinion?
Somewhat, it made me a little nervous
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
March 10, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 09, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Does this provider use current and safe equipment?
Yes
by Anonymous
March 01, 2011
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Map and Directions
2500 Pond View, Suite LL-01, Castleton on Hudson, NY 12033