Regina Gentile-Johnston, OD

Regina Gentile-Johnston, OD
Eyecare Center of Orange 501 Boston Post Road Orange, CT 06477
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
This has to be the worse optometry place I have ever visited. My husband ordered glasses and the order was never placed. Once they came in they were the wrong ones. My daugher reordered new contacts and when she called they were again not the there. The receptionist is very rude and frankly could care less. Find another place, i would recommend Kelly Armstrong.
by Anonymous xxx.xxx.109.233
June 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.184.1
April 05, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.137.61
March 26, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this optometrist to others?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
February 29, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Are you going to visit this provider again?
Sure
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 09, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider friendly?
Yes
by Anonymous
January 25, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 10, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider listen to your input and concerns?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 20, 2011
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
December 09, 2011
Would you recommend this optometrist to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider use current and safe equipment?
Yes
by Anonymous
October 13, 2011
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