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Andrew Simkin, MD

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Dermatologists

Dermcare Physicians and Surgeons

Chelmsford, MA

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Lowell, MA

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Westford, MA

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Andrew Simkin, MD
Chelmsford Derm
(37 Reviews)
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33 Village Sq Chelmsford, MA 01824
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 22, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I would recommend them to my friends and family for sure. The service was impeccable and they were so caring. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Kaylie
May 31, 2011
Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. AWFULLY HARD TO GET AN APPOINTMENT! Went through many rings and machine answerings....I even tried the website which they promoted, but you cannot make appointments that way. I will call elsewhere in the future!!!! By the way, they do not return from lunch on time.... I must have called atleast eight times before I did not get a busy signal, then I waited forever. NOT WORTH IT!
by Angry
May 31, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 25, 2011
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 11, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Yes
Did this provider have bad breath?
No I've never had any complaints
Was the waiting area spacious?
Yes
by Anonymous
April 06, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was it easy to make an appointment with this provider?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 28, 2011
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Map and Directions
33 Village Sq, Chelmsford, MA 01824