Angelo Mancuso, DO

Angelo Mancuso, DO
Southern Dermatology Center 2828 Highway 31 South, Suite 105 Decatur, AL 35603
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
June 23, 2011
Rudest, most combative office staff I’ve ever seen. Arrived 10 minutes early. Doctor obviously running late. Waiting room full, many people on sign-in list ahead of me. Asked receptionist how long the wait was (had to be home in 1 hour 15 minutes to meet kids after school). "There's no wait. The doctor's not running late." Waited 20 minutes. Receptionist called to give new-patient paperwork. Asked again how long wait was. Still many people in front of me. Receptionist said there was no wait. I pointed out it was 2:10 and my appointment was 2:00, so obviously there was a wait. Receptionist said the wait was only for new patients who took a long time to fill out paperwork. I said I had not been given any paperwork, so the delay until then had nothing to do with filling out paperwork. Receptionist told me to go to a different doctor. As I was leaving, the receptionist loudly said something like, "That's the way we do it in this office." Never had such bad treatment in a doctor’s office.
by Abused in Madison
May 12, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I will definitely refer my friends and family here. They were great and I think more people should know about them. They made the extra effort to make sure every question and concern I had was addressed.
by db3
May 04, 2011
Did this provider rush your appointment?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
No, it was fine
by Anonymous
April 18, 2011
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