Lake Animal Hospital

Lake Animal Hospital
Lake Animal Hospital 1777 Mentor Avenue Painesville, OH 44077
About

Lake Animal Hospital

Lake Animal Hospital is a Veterinarians facility at 1777 Mentor Avenue in Painesville, OH.
Primary Specialty

Veterinarians

Services Lake Animal Hospital practices at 1777 Mentor Avenue, Painesville, OH 44077.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Lake Animal Hospital in Painesville, OH, please call (440) 352-0606 for more information.
Consumer Feedback
(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
View All 17 Reviews Add a Review
Recent Reviews
I've been to several Vets in Lake Co., and was disappointed with the service. Fortunately, I found Lake Co. Aninal Hospital and we've been taking our pets here for 8 years now. When sudden issues have come up with our pets they've always fit us in, often times the same day I've called. I've seen the majority of the doctors there and all have been great. They have also worked with me to allow online purchases through companies like PetMeds etc...Sure, some times wait times can be long, but that is not uncommon to the industry. I highly recommend this Vet.
Do yourself a favor and look elsewhere! The receptionists up front were cold, careless, unprofessional and clueless. These are the first people your customers are interacting with before seeing the vet. They should be trained on how to do their job. Let's recommend a special food that you can buy at Petsmart (Banfield Hospital), but not give you the prescription you need to buy it when leaving. So I called them back to request a fax to be sent to the hospital so I can purchase the food. I called twice and spoke with a different person each time. After waiting an hour - it appeared that it was not coming.

I spent over $200 to run tests to diagnose a problem with my cat and had to jump through hoops to get the test results back. The vet never called me back to explain the results. I simply had to spend more $$$ for an office visit. They were unable to find out what was wrong with my cat. His back leg stopped working and it was dragging. I was upset and called to explain that I had financial trouble and felt like I had been taken advantage of. After that, it seemed like they genuinely understood my concern and offered to help by waiving the fee for my next office visit.

When I went to take them up on their offer - it was declined. I'm sorry, but there should not be an expiration date on a free office visit even if its only 10 days afterwards. They don't care about you, or your pets. just your money. Most vet/animal clinics are like this sadly but I did not have a good experience with them. I only went here because I lived in Painesville as a child and my parents always brought our pets there.
Recent Polls
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
If I Had To
Did this veterinarian rush your appointment?
No
Did you leave the office feeling satisfied with your visit?
Mostly
Did you feel safe in this provider's care?
Mostly
Would you recommend this provider to others?
Yes
Were you satisfied with your appointment with your provider?
Mostly
How would you compare this provider to others in his/her field that you have visited?
Average
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did this provider's staff seem to respect him/her?
Somewhat
Add a Review