The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their staff is very friendly and professional.
I'm absolutely going to recommend them to everyone I know. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I loved that they thoroughly explained the risks and benefits of my pet's treatment. I felt much less nervous about starting my pet's treatment, when I knew what to expect. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
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