Forensic Mental Health Associates - Service Ratings
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Forensic Mental Health Associates
437 Western Avenue
Albany, NY 12203
Consumer Feedback
Service
Environment
Expertise
Staff
Value
Poll Responses for Service
4 Star Average Based on the Following 8 Poll Questions:Does this provider welcome questions?
Asked 1 time
Answered "No, They dismissed my questions as unimportant" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Was this psychologist late to your appointments?
Asked 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Does this provider remember you and your circumstances at every appointment?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Does this psychologist offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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