Northcoast Behavioral Health - Service Ratings
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Northcoast Behavioral Health
1756 Sagamore Road
Northfield, OH 44067
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Poll Responses for Service
2.5 Star Average Based on the Following 7 Poll Questions:Did this provider rush your appointment?
Asked 1 time
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 1 time
Answered "Sometimes, it was a little frustrating" (60% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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