I feel they treated my child like a number. My child saw a therapist once a week if that and the Dr. about the same. The technicians/nurses seemed just to be babysitters. All the kids seem to be treat ed the same when they were all there for different reasons. Constantly seemed to be changing meds. They tell the parents nothing. Not told how things work there, or what my child will be doing while they are there. NOTHING! For parents who have never been through this before it was devastating. Told different possible lengths of treatment by everyone I asked. Some sort of information packet or something to ease the parents minds would be nice. Parents have no say or no control, found that out very fast. Lie to get you there then you seem to be at their mercy. I do not feel like they helped my child what so ever.
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. I f elt like my needs were mostly met, but they didn't make any extra effort. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. No one ever calls back when you ask them to. It has been almost a week and no one has come up with a treatment plan for my little one. If they have they have not made me aware of it. They just seem like one hand does not communicate with the other.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published