Vision Center inside Wal Mart - Service Ratings
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Optometrists
Craig Poole, OD
Hendersonville, NC
Matthew Cannon, OD
Hendersonville, NC
735
Arden, NC
735
Arden, NC
Vision Center inside Wal Mart
250 Highlands Square Dr
Hendersonville, NC 28792
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 15 Poll Questions:Does this provider welcome questions?
Asked 2 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 2 times
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "Absolutely not! I was seen right away!" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Answered "Somewhat" (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "No, they are almost always unavailable" (40% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 1 time
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