Brookhollow Veterinary Clinic - Don Scarbrough DVM - Service Ratings
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Brookhollow Veterinary Clinic - Don Scarbrough DVM
Elkhart Highway 1 1/2 Mi
Palestine, TX 75801
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 36 Poll Questions:Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 1 time
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 2 times
Answered "Yes, I can always count on them" (80% satisfaction) 1 time
Answered "Yes, they are so amazing. They will come to the office after-hours for any emergency" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 3 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "No, I didn't have to wait very long" (80% satisfaction) 3 times
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
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