Anniston Quality of Life Health Complex - Service Ratings
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Anniston Quality of Life Health Complex
1316 Noble Street
Anniston, AL 36201
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 52 Poll Questions:Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 4 times
Answered "Yes, I was left alone too long" (40% satisfaction) 2 times
Answered "I was left alone for a while, but it wasn't too long" (60% satisfaction) 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "No, just a basic listings page" (20% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 5 times
Answered "Yes" (80% satisfaction) 2 times
Answered "No, it took a while" (40% satisfaction) 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 2 times
Did this provider rush your appointment?
Asked 5 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 3 times
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 1 time
Answered "No" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 3 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 3 times
Does this provider promptly return your phone calls?
Asked 2 times
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Answered "No, I have to wait weeks before I hear back" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 3 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this provider welcome questions?
Asked 3 times
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Answered "No, They dismissed my questions as unimportant" (40% satisfaction) 1 time
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