FLETCHER'S MEDICAL SUPPLIES INC - Service Ratings
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FLETCHER'S MEDICAL SUPPLIES INC
6851 Distribution Ave
JACKSONVILLE, FL 32256
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 26 Poll Questions:Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Does this provider remember you by name?
Asked 3 times
Answered "No, I always have to remind them" (60% satisfaction) 2 times
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Absolutely not. I was forced to call the emergency room." (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 3 times
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "Not too much, but somewhat" (60% satisfaction) 1 time
Answered "No" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 2 times
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Answered "Yes, I had to reorganize my schedule" (40% satisfaction) 1 time
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